IT Manager

Smiths Hire are the Northwest’s Largest Independent Equipment Hire Company with 17 Hire It Centres located across the Region. We are currently looking for a self-sufficient IT Manager to join our Head Office team.

As an IT Manager based at our Blackpool Head Office you will be managing the IT for all Depots and to support all staff on an IT related aspects of support, configuration, and development.

The role of our IT Manager is to manage all IT including:

  • Server Management – this mainly would entail monitoring and using more basic functions like setting up new users and configuring email. We have a company that is responsible for the server and this aspect is very much managing to make sure the support company is doing their job.
  • Data management – More advanced skills required for this which would include the ability to use or be able to learn to use Crystal Reports, Excel pivot tables, SQL Database management, designing reports.
  • Hardware – We have an I.T. Support person who is capable of resolving most PC and Printer hardware issues but all devices need a service schedule and for this to be managed by this role. Also, an ability to be able to identify and resolve issues.
  • Software – Sourcing, purchasing and renewing software like virus protection, Microsoft products and various third-party software for portable appliance testers and the like.
  • Software management – making sure all software updates and renewals are managed.
  • Daily, Weekly and Monthly housekeeping of all the systems as well as hardware maintenance and management.
  • Communication (telephones) – managing the current communications structure and resolving issues. Again, we have full support from the providers but a good understanding of systems is an advantage.
  • Travel to depots to update or solve an IT, phone or CCTV related issue, so a Full UK Driving Licence will be required.

Whilst we don’t expect an expert in all the above, we need a person who can adapt and learn to solve issues as they arise and find solutions. Some of the main software and systems we use are:

  • Power BI.
  • Microsoft office packages.
  • SharePoint.
  • Syrinx (Our bespoke hire software) training to be provided.
  • Mitel (Telephone) administration.
  • Antivirus.

This is a full-time role based at our Blackpool Head office, working hours are: Monday – Friday 8am – 5pm.

Company benefits:

  • Salary: up to £35,000 Depending on experience.
  • 25 Days plus statutory holidays (33 days in total).
  • An extra 2 days holiday after 5 year’s service.
  • Weekly pay.
  • FREE tool hire for all employees – Excluding consumables and delivery.
  • Group Life Cover is provided at three times your annual salary.
  • My Wellbeing Services.
  • Employee Referral Scheme.
  • Pension scheme.
  • Full uniform provided.
  • Discounted personal legal services.

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Please complete the form on the next page to apply for the position of IT Manager.

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