Trade Counter Sales Assistant

Smiths Hire is the North’s leading independent equipment hire company, with a network of 21 Hire It Centres spanning the North West and Yorkshire. Following a period of strategic expansion, we are looking for a Trade Counter Sales Assistant to join the team at our Blackburn Depot.

A Smiths Hire trade counter assistant in a clean, professional depot, managing an equipment hire contract on a desktop computer.

We are currently in an exciting period of expansion and are looking for a Trade Counter Sales Assistant to join our business on our journey to expand our customer base and reach new heights!

Smiths Hire is a Regional award-winning Equipment & Tool Hire provider with the capability to deliver Nationally on Powered Access and Plant Equipment.

As a Trade Counter Sales Assistant you must have:

  • Organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
  • Exceptional level of customer service in all areas. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
  • Confidence in your ability and have a passion for selling
  • Telephone based sales and customer facing service experience
  • An excellent telephone manner and the ability to build rapport with customers
  • Strong administration skills and be computer literate

The Trade Counter Sales Assistant responsibilities are;

  • Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
  • Taking of orders, processing and following them through to completion.
  • Arranging delivery and collection of orders in according with the customer’s requirements.
  • Liaising, where required, with other depot employees, customers, depots, workshops and sales teams
  • Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained
  • Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures
  • Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
  • Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements
  • Keep the Depot Manager informed of any repairs and maintenance of equipment required
  • Keeping the depot, and in particular the hire desk area, tidy at all times
  • Carry out other tasks and duties as required

This is a Full Time Position working Monday – Friday

Benefits what we offer you…

  • Salary:£29,741
  • 25 Days plus statutory holidays (33 days in total)
  • An extra 2 days holiday after 5 year’s service
  • Weekly pay
  • FREE tool hire for all employees – Excluding consumables and delivery
  • Group Life Cover is provided at three times your annual salary
  • My Wellbeing Services
  • Employee Referral Scheme
  • Pension scheme
  • Full uniform provided
  • Discounted personal legal services

Apply Now!

Please complete the form on the next page to apply for the position of Trade Counter Sales Assistant.

Apply Now