Retail Sales Assistant

Smiths Hire are the Northwest’s Largest Independent Equipment Hire Company with 18 Hire It Centres located across the Region. We are currently looking for a self-sufficient Retail Sales Assistant to join the team at the Blackburn depot.

All CVs will be reviewed and Candidates will be contacted after Monday 6th January 2025

Main responsibilities will be:

  • Providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
  • Serve on the depot counter providing a quick and accurate response to customer’s needs.
  • Taking of orders, processing and following them through to completion.
  • Arranging delivery and collection of orders in according with the customer’s requirements.
  • Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
  • Ensuring that all opportunities to maximise the depot and the group’s sales to a customer are attained.
  • Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
  • Processing all input to IT systems and paperwork.
  • Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
  • Keep the Depot Manager informed of any repairs and maintenance of equipment required.
  • Handling of cash transaction.
  • Carry out other tasks and duties as required.

Working hours are: Monday to Friday: 08:00am – 17:00pm and Saturday: 08:00am to 12:00pm on a rotational basis.

Company Benefits:

  • Salary: Starting from £25,000 depending on experience.
  • 25 Days plus statutory holidays (33 days in total).
  • An extra 2 days holiday after 5 year’s service.
  • Weekly pay.
  • Saturday hours paid at time and a half.
  • FREE tool hire for all employees – Excluding consumables and delivery.
  • Life insurance is provided at three times your annual salary.
  • Pension scheme.
  • Full uniform provided.
  • Discounted personal legal services.

Apply Now!

Please complete the form on the next page to apply for the position of Retail Sales Assistant.