This has been achieved operating predominantly on a regional level – operating in the North West for over 50 years. But now, the decision has been made to take that expertise and experience and apply it across the UK with a National Managed Hires service.
Setting Themselves Apart
The industry of Managed Hires has seen some rather impressive growth over the last few years, with businesses cropping up across the country. These businesses essentially connect customers with the equipment they wish to hire.
Smiths Hire are now doing this with a solidly built reputation and the experience of running a tool and equipment hire company day in day out. Meaning they understand how equipment should be maintained. Health and safety considerations around every piece of kit and a full understanding of the logistics involved to get your equipment to you on time.
Their people are knowledgeable in what you’ll need to get the job done and used to helping people hire the best equipment for any given task on a daily basis.
This puts them head and shoulders above most other managed hires operations, that can’t offer the same level of expertise and service. As they operate from a call centre and trade off the back of other Hire Companies. Smiths Hire operates from a large hire operation with 16 depots and over 570 Powered Access machines.
Marketing Director, David Turner had this to say:
‘Experience goes a long way in this industry and we’re excited to offer this service on a national scale. We know the right questions to ask customers and can easily anticipate any potential issues and come up with a solution quickly. We have a host of top-quality hire partners across the country and the collaboration will benefit customers across the UK.’
Managing Directors David and Thomas Smith added:
‘It’s a big moment for us as a business. We’ve perfected our way of doing things over the years and being able to roll that out on a national level feels quite momentous. Helping us reach a larger market and enabling us to take Smiths Hire to another level. It’s exciting for the company as a whole.
Equipment on Time, Every Time
Smiths Hire are promising customers a guaranteed next day delivery service. Even, offering to pull out all the stops to get smaller tools/equipment to you on the same day – where it’s really urgent.
This lines up perfectly with their existing operation which offers the same level of speed and convenience.
National Managed Hire customers will also get access to Smiths Hire’s fantastic MyHire system. A modernised way to manage your hires online.
MyHire enables customers to review their account 24/7 and hire and off hire even outside of office hours. It also allows access to other features and benefits like electronic invoicing, automatic reporting and Hire Protect – Smiths Hires’ damage and loss protection solution.
How to Hire
The process of hiring from Smiths Hire remains the same. You can still use their award winning website to find a huge range of products available to hire the next day. Simply fill out a Hire Request form and select your location and they’ll contact you quickly, to sort out the rest. Alternatively you can give them a call on 0333 323 1919
To find out more about the Managed Hires service visit here!