Hire Controller / Trade Counter

Smiths Equipment Hire Ltd are the Northwest’s Largest Independent Equipment Hire Company with 18 Hire It Centres located across the region.

As a Hire Controller / Trade Counter at our Clifton Road, Blackpool Depot build great relationships with our customers and experience plenty of variety and responsibility.

Main responsibilities will be:

• Providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
• Serve on the depot counter providing a quick and accurate response to customer’s needs.
• Taking of orders, processing and following them through to completion.
• Arranging delivery and collection of orders in according with the customer’s requirements.
• Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
• Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
• Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety, and test & run requirements.
• Keep the Depot Manager informed of any repairs and maintenance of equipment required.
• Carry out other tasks and duties as required.

Working hours are: Monday to Friday: 08:00am – 17:00pm and Saturday: 08:00am to 12:00pm on a rotational basis.

Company benefits:

• Salary: Monday – Friday £27,625.
• Saturday hours paid at time and a half.
• 25 Days plus statutory holidays (33 days in total).
• An extra 2 days holiday after 5 year’s service.
• Weekly pay.
• FREE tool hire for all employees – Excluding consumables and delivery.
• Group Life Cover is provided at three times your annual salary.
• My Wellbeing Services.
• Employee Referral Scheme.
• Pension scheme.
• Full uniform provided.
• Discounted personal legal services.

Apply Now!

Please complete the form on the next page to apply for the position of Hire Controller / Trade Counter.