Trade Counter Sales Assistant

Smiths Hire are the Northwest’s Largest Independent Equipment Hire Company with 18 Hire It Centres across the Region, soon to be 19. We have a fantastic opportunity for a Trade Counter Sales Assistant for our new Wigan Depot opening early 2026.

NEW DEPOT OPENING SOON – Wigan WN5

Smiths Equipment Hire Ltd are the Northwest’s Largest Independent Equipment Hire Company with 18 Hire It Centres located across the region and one more being added to the list with Wigan.

As a Trade Counter Sales Assistant you’ll drive the new depot sales growth, build great relationships with our customers and experience plenty of variety and responsibility.

Experience we would like you have are:

  • Communication and sales skills.
  • Organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
  • Good literacy, numeracy and computer skills.
  • Exceptional level of customer service in all areas. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
  • Confidence in your ability and have a passion for selling.
  • Telephone based sales and customer facing service experience.
  • Administration skills and be computer literate.
  • Manual handling awareness.

Main responsibilities will be:

  • Providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
  • Serve on the depot counter providing a quick and accurate response to customer’s needs.
  • Taking of orders, processing and following them through to completion.
  • Arranging delivery and collection of orders in according with the customer’s requirements.
  • Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
  • Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained.
  • Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
  • Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
  • Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
  • Keep the Depot Manager informed of any repairs and maintenance of equipment required.
  • Keeping the depot, and in particular the hire desk area, tidy at all times.
  • Carry out other tasks and duties as required.

Working hours: Monday to Friday (No Saturdays)

Company benefits:

  • Salary: Starting from £29,500 per annum.
  • 25 Days plus statutory holidays (33 days in total).
  • An extra 2 days holiday after 5 year’s service.
  • Weekly pay.
  • FREE tool hire for all employees – Excluding consumables and delivery.
  • Group Life Cover is provided at three times your annual salary.
  • My Wellbeing Services.
  • Employee Referral Scheme.
  • Pension scheme.
  • Full uniform provided.
  • Discounted personal legal services.

Apply Now!

Please complete the form on the next page to apply for the position of Trade Counter Sales Assistant.

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