How To Order

Placing your order

We value your security as top priority at Smiths Equipment Hire, and you can enjoy peace of mind to guard your details when you order on line with us.

As well as privacy protection, we aim to dispatch your order as quickly and efficiently as possible from our depots.

You can order on line at www.smithshire.com/buy or contact our Smiths Hire STIHL Store call centre team on 0333 323 1899, please note on orders placed by telephone goods must delivered to the cardholder’s address.

Opening hours for telephone orders are:

Monday – Friday – 8.00am – 5.00pm

Saturday & Bank Holidays – 8.00am – 12.00pm

Sundays – Closed

If you are having any problems ordering online, please contact our Smiths Hire STIHL Store call centre team who will be happy to try and help.

*Please note calls to our depots are recorded for quality and training purposes.

Handling your order

We despatch most of our goods from our central warehouse located in Blackpool, Lancashire. However to increase speed of delivery some products may be delivered directly from the manufacturer’s own distribution centres. All goods are delivered via a reputable national carrier who will deliver direct to your door.