Trade Counter Sales Assistant

Smiths Hire are looking for a self-sufficient Trade Counter Sales Assistant to join the team. We’re currently in a period of expansion across the business, and we have a fantastic opportunity at our Castleford Hire it Centre.

As a Trade Counter Sales Assistant at our Castleford Depot you’ll drive the depot growth, build great relationships with our customers and experience plenty of variety and responsibility.

Main responsibilities will be:

  • Providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
  • Serve on the depot counter providing a quick and accurate response to customer’s needs.
  • Taking of orders, processing and following them through to completion.
  • Arranging delivery and collection of orders in according with the customer’s requirements.
  • Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
  • Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained.
  • Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
  • Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
  • Keep the Depot Manager informed of any repairs and maintenance of equipment required.
  • Handling of cash transaction.
  • Keeping the depot, and in particular the hire desk area, tidy at all times.
  • Carry out other tasks and duties as required.

Working hours are: Monday to Friday: 08:00am – 17:00pm and Saturday: 08:00am to 12:00pm on a rotational basis.

Company benefits:

  • Salary: Starting from £25,000 + Depending on experience.
  • Saturday hours paid at time and a half.
  • Weekly pay.
  • 25 Days plus statutory holidays (33 days in total).
  • An extra 2 days holiday after 5 year’s service.
  • FREE tool hire for all employees – Excluding consumables and delivery.
  • Life insurance is provided at three times your annual salary.
  • Pension scheme.
  • Full uniform provided.
  • Discounted personal legal services.

Apply Now!

Please complete the form on the next page to apply for the position of Trade Counter Sales Assistant.